- Tubes
- Caps & Closures
- Cosmetics
- Home Appliances
Home Appliances Decoration Machines
- Automotive
- Packaging
- More
Technoshell's
After Sales & Service
▸ Free Remote Service Support - Forever!
▸ Remote Diagnostics
▸ Augmented Reality based Remote Service Support with sARvice™
▸ Reduce your anxiety of Downtime by opting for our MySparesVault™
9.2
Customer satisfaction index
47+
Global Installation over
1200+
Machines Installed across globe
sARvice™
✓ Augmented Reality assisted Remote Service Support – Instant Access!
✓ Identify minute details through the ability to stream Full HD from Technician’s camera, including camera zoom
✓ Type in your language and the chat auto- translates it in ours! Multi-lingual support with live translation in chat
✓ Reduced Downtime through instant access to Technoshell Experts and Service team
How Can We Help You?
Dedicated Service Support
- Dedicated service team
- sARvice™ – Remote service support with Augmented reality
- Remote FAT – We provide option to conduct remote FATs, through on the the most popular videocall platforms, enabling you to observe the machine through different views, and recorded session and test reports.
On-Line Assistance
- Remote diagnostics by modem
- Camera – We provide the option to provide Technoshell machines with a movable camera for enhanced remote support, which is on a protected connection only be accessible to us by following an official request.
Spares
- We supply spare parts and accessories for all our machines throughout their lifecycle.
- MySparesVault™ – Unique service to eliminate downtime because of spares availability
Maintenance and Assistance
- Technical interventions upon request
- Preventive maintenance training and support
- Maintenance contracts and scheduled visits
- Machines are equipped with QR codes to view setup videos of major changeover settings.
Training
- Training for machine operators on technology, machine, it’s operation and troubleshooting.
- Training for machine maintenance
Other Services
- Select machines come with ability to view machine manuals, diagrams and videos on HMI.
- We support you in providing the right technical support
- We help you analyse and reduce part rejections
- We help you improve your OEE